Soalma Basics

Can people who aren't very tech savvy use Soalma?

Soalma doesn't have a feature I am looking for. Can you add it?

What kind of support do you provide users?

Can I specify when my Legacy is to be shared?

I want my parents (or someone else close to me) to use Soalma but I don't know how to bring this topic up with them.

Do I need to download an app?

I already have a will - what more value can Soalma add?

I know this is important but I don't know where or how to start.

Why can't I do everything Soalma does on my own without Soalma's help?

I want a friend to use Soalma. How can I give them access?

What happens to my Legacies if Soalma doesn't exist in 50 years?

Creating and Editing Legacies

How long does it take to create a Legacy in Soalma?

Can I include written messages or letters as part of my Legacies?

What types of media can I include for my Legacies?

Can I create different Legacy content for different people?

Can I edit my Legacies?

Sharing my Legacies

Do my Legacies have to be shared after passing?

How do Recipients get my Legacies?

How do I ensure my Legacies are shared after I pass?

My Contact Universe

Can I import contacts from my phone or email?

Are there any restrictions to the number of contacts I can have in Soalma?

My children/ grandchildren are too young to have email addresses? How can I create an Emotional Legacy for them?

Trusted Contacts

Can I change my Trusted Contracts?

Is there is minimum/maximum number of Trusted Contacts I need?

Do all my Trusted Contacts need to confirm my passing?

Do I have to tell a Trusted Contact that I am doing this?

How does Soalma handle situations where a Trusted Contact is unresponsive or unable to confirm my passing?

Do my Trusted Contacts have to live locally in my country?

Will Trusted Contacts be able to access my Legacies?

What is a Trusted Contact?

My Account & Settings

What happens to my account after I pass?

Security, Privacy & Terms of Use

How does Soalma handle privacy/security?

Are Soalma Legacies legally binding?

Will you view the content of my Legacies?

Are there any age restrictions for using Soalma (either for Users or Trusted Contacts)