Soalma Basics
- Can people who aren't very tech savvy use Soalma?
- Soalma doesn't have a feature I am looking for. Can you add it?
- What kind of support do you provide users?
- Can I specify when my Legacy is to be shared?
- I want my parents (or someone else close to me) to use Soalma but I don't know how to bring this topic up with them.
- Do I need to download an app?
- I already have a will - what more value can Soalma add?
- I know this is important but I don't know where or how to start.
- Why can't I do everything Soalma does on my own without Soalma's help?
- I want a friend to use Soalma. How can I give them access?
- What happens to my Legacies if Soalma doesn't exist in 50 years?
Creating and Editing Legacies
- How long does it take to create a Legacy in Soalma?
- Can I include written messages or letters as part of my Legacies?
- What types of media can I include for my Legacies?
- Can I create different Legacy content for different people?
- Can I edit my Legacies?
Sharing my Legacies
- Do my Legacies have to be shared after passing?
- How do Recipients get my Legacies?
- How do I ensure my Legacies are shared after I pass?
My Contact Universe
- Can I import contacts from my phone or email?
- Are there any restrictions to the number of contacts I can have in Soalma?
- My children/ grandchildren are too young to have email addresses? How can I create an Emotional Legacy for them?
Trusted Contacts
- Can I change my Trusted Contracts?
- Is there is minimum/maximum number of Trusted Contacts I need?
- Do all my Trusted Contacts need to confirm my passing?
- Do I have to tell a Trusted Contact that I am doing this?
- How does Soalma handle situations where a Trusted Contact is unresponsive or unable to confirm my passing?
- Do my Trusted Contacts have to live locally in my country?
- Will Trusted Contacts be able to access my Legacies?
- What is a Trusted Contact?
My Account & Settings
- What happens to my account after I pass?
Security, Privacy & Terms of Use
- How does Soalma handle privacy/security?
- Are Soalma Legacies legally binding?
- Will you view the content of my Legacies?
- Are there any age restrictions for using Soalma (either for Users or Trusted Contacts)